Shipping Information

Current Shipping and Processing Time

Please allow 1-3 weeks for orders to be shipped. For any questions, email us at

COVID-19 Shipping Update

We are still shipping orders at this time, but please be patient as shipping may take longer than usual.

Shipping Policy

Please make sure you have entered the correct address at checkout, as we are not responsible for any packages that are sent to the wrong address when it has been entered incorrectly. 

We will not be able to cancel an order if requested after the order has been processed.

Ethereal Cases is not responsible for replacing any package that has been marked as delivered. You will need to speak to your local post office to address any issues.