Refund Policy

We have a no return policy, which means you cannot return any items unless you received the wrong item, or a damaged item.

You can always contact us for any return question at ethereal.casess@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
Exchanges are not accepted. Please email us for any questions.

Refunds

Order cancellations are only accepted within 24 hours of your order being placed.

Email us for any concerns about your order. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Note

Please note that while our cases are protective and affordable, we do not guarantee to prevent any damage to your device, and are not responsible for damages.